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A recipe tells Blue what to suggest when a certain kind of message arrives. For example: “When someone reports a defect with a photo, suggest a task for the site supervisor, due in 2 days.” Chat admins and project admins set up recipes.

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How a recipe works

1

Describe it

Write what should happen, in plain words.
2

Confirm it

Blue shows the recipe back as one sentence, such as: “When someone here reports a defect, with a photo → suggest a task for Sam Lee, due 2 days after the message.” If anything is unclear, such as two people with the same name, Blue asks before saving.
3

Let it run

When a message matches, Blue’s suggestion comes filled in with the recipe’s details. The sender or a chat admin confirms it, like any suggestion. If the message itself names a person or a date, that wins over the recipe.

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What a recipe can do

  • Suggest a task or a form entry, and have Blue mention it in the chat.
  • Respond to chat messages, or only to messages with a photo.
A recipe never acts on its own, and it can’t do anything else, such as send an email.

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Limits

  • Recipes only run in chats where Suggest tasks and forms is on. See Choose what Blue does in a chat.
  • Across all recipes, Blue makes at most 4 recipe suggestions an hour in each chat.
  • Each recipe keeps a log of when it ran, which admins can see.