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Your OnSite account is tied to your mobile number. Your name and profile picture are the same on every device you sign in on.

Open your settings

Tap Settings in the bar at the bottom of the screen.

Profile picture

Tap your picture at the top of Settings. Choose Take Photo or Choose from Gallery. Move and resize the photo, then tap Done.

Your name

OnSite keeps two names for you:
Tap Full Name or Display Name, make your change and tap Save. A full name needs both a first and a last name.

Languages

When someone writes in a language that isn’t one of your preferences, Translate appears under their message. Tap it to read the message in your 1st preference language. Voice-note transcripts work the same way.
Under Language, tap App Language and pick a language. To set your preferences, switch on Message translation. Then tap 1st preference language or 2nd preference language, pick a language and tap Save.

Theme

On a computer, you can choose a Light or Dark look, or Match system to follow your computer’s setting. Find it under Appearance, next to Theme. This setting only applies to the browser you’re using.

Notifications

OnSite uses your phone’s own notification settings. In Settings, tap Permissions settings to open OnSite in your phone’s settings. Turn notifications on or off there.

WhatsApp

On your phone, the WhatsApp row in Settings shows Connected with the last digits of your number, or Not linked. Tap it to link or unlink your WhatsApp. See WhatsApp chats.

Organisations

Your settings list each organisation you belong to and your role in it: Owner, Admin or Member. On your phone, tap an organisation to open its page. See Your organisation.

Sign in on another device

Sign in with the same mobile number everywhere. Your projects and chats are waiting for you.
On a new phone, download OnSite and sign in with your number. See Start here.

Sign out

At the bottom of Settings, tap Log out.

Delete your account

You can only delete your account on the phone app. At the bottom of Settings, tap Delete Account, then tap Delete to confirm. This can’t be undone, and OnSite signs you out.

Report a problem

Tap Report a bug in Settings on your phone, or Report a Bug in User Info on a computer. You can also email [email protected].