Skip to main content
Blue can join a group chat as a member. Everyone in the chat sees its answers, so Blue only uses what everyone in the chat can see.

​
How Blue joins a chat

  • New group chats: once OnSite switches Blue on for your organisation, Blue joins every new group chat automatically.
  • Existing group chats: a chat admin adds Blue.
  • Direct messages: Blue never joins these.

​
Add or remove Blue

Open the chat’s info and tap Add Blue. The row then reads Blue is in this chat. To take Blue out, tap Remove.
Blue’s earlier messages stay in the chat after you remove it.

​
Chat admins

You’re a chat admin if you’re in the chat and you’re also a project admin, the project’s creator, or an owner or admin of your organisation. Chat admins add and remove Blue, change what Blue does in the chat and set its rules.

​
Ask Blue in the chat

@mention Blue or reply to one of its messages. Blue reacts to your message to show it’s on it, then answers in the chat. Blue reads photos (up to 3 per message), files and voice-note transcripts.

​
When Blue speaks up on its own

If a chat admin switches on Answer questions it wasn’t asked, Blue joins in on work questions. It does this only when it can point to a source or work out a sum. Blue speaks up at most 4 times an hour in each chat. It leaves alone questions aimed at a named person and questions that already have an answer. To make Blue stay out for a day, say “@Blue stop”, “not now” or “be quiet”, or give one of its answers a 👎. Say “@Blue come back” to bring it back sooner.

​
Private answers

If a chat admin switches on Private answers, Blue can use things not everyone in the chat can see. When an answer does, only the person who asked sees it:
  • The asker sees Only you can see this, with Share with chat or Remove.
  • Everyone else sees a note that the answer isn’t visible to them, and that they’ll see it if the asker shares it.
With Private answers off, Blue answers using only what everyone in the chat can see.

​
The chat’s Context page

Blue keeps a short page for each chat: what the chat is for, what’s been decided and who does what. Every answer Blue gives in the chat starts from it. See Context pages and Rules for Blue.